Technical Support

Before contacting us for technical support, please do the following

Step 1

Make sure you are using the latest version of a modern browser! (the program you use to go into the internet, such as Microsoft Edge, Google Chrome, Mozilla Firefox, Safari ... etc.)

Need information about updating your browser? Click here for a guide in German. Click here for a guide in English.

Step 2

Click on the 'Empty My Cache' button! This will empty your cache so that you are receiving the most up-to-date version of the website and your course.

Nota Bene: this will refresh the page. When it has, click the back arrow 2x to go back to where you where.

Issue not solved? Fill out the contact form below or call us at +49 (0)7531 584 9122. We will get back to you usually within a couple of hours (from 07:00 to 19:00).

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